Johnson City · Serving the Appalachian Highlands
Your toughest tax problems, solved with you.
A Tennessee-licensed CPA, an Enrolled Agent and a founder with 30+ years in tax, helping individuals, businesses and non-profits find peace with their numbers. Quickly, and with great accuracy.
- 4.7 on Google · 15 reviews
- Tue & Thu 9–5 · more by appointment
Licensed, local and easy to look up
Who we help
Four patches. One careful practice.
Like the barn quilts painted across these hills, every piece is measured and set by hand. Pick yours.
Pressing tax or money question? Get it handled, and rest easier.
Bring the return, the letter or the question that has been keeping you up. We will help you meet the need with the highest level of competence, so you can stop carrying it.
Who you’ll work with Richard C Crain, CPA · Heather Coonley, EA · Lisa Stephens
Stay compliant. Then go after growth.
Your business is important to us. We want you to be tax compliant, and we want you to succeed. Put our expertise and planning to work so the business can thrive.
Who you’ll work with Richard C Crain, CPA and the business team
Builders and trades: a team that already knows your industry.
We work with all businesses, with additional specialized knowledge of construction industry tax and accounting. Less explaining, more getting the numbers right.
Who you’ll work with Richard C Crain, CPA
Complex rules. A team that cares about your mission.
Non-profits face complex tax rules and regulations. We are well versed in the complexities you face, and we genuinely care about your organization reaching its goals.
Who you’ll work with Richard C Crain, CPA and team
In their words
Neighbors who keep coming back, year after year.
Richard has handled our personal and business taxes for the last several years, and we have had an excellent experience working with him. He is knowledgeable, professional, and incredibly responsive. His response time is impeccable, and he always makes the process clear, efficient, and easy to understand.
Richard & Fran have been most helpful over the last 15 to 20 years. Richard was a tremendous help with an estate I was over. He really bailed me out of a tight spot with the lawyers.
Richard is great to work with. I’ve recommended him to friends, and they all are happy with him, too. He is friendly, timely, and responsive. Everything you could ask for in an accountant. Highly recommended.
Lisa Stephens is a superhero. She is the best. I highly recommend her! If you need your taxes sorted out and filed she’s the one to go to. 10/10
Fran makes filing taxes super easy. She is SUPER knowledgeable about what refunds you qualify for & explains each step well. Would highly recommend!
Your turn
Get the kind of tax help people write home about.
Call 423-282-2261 Request an appointmentMeet the owner
A real team, with a personal touch and attention to detail.
“I am a CPA licensed in Tennessee and owner of Knob Creek Professional Tax Services PC. I provide solutions to your accounting and tax matters in Northeast Tennessee, Southwest Virginia, and the surrounding areas. Above all, I enjoy helping you and your family achieve success in an increasingly complex economy.”
Richard C Crain, CPA · Owner LinkedIn
Fran White
Founder
30+ year tax professional
Lisa Stephens
Senior Tax Specialist
10+ years in tax
Heather Coonley
Enrolled Agent
Federally licensed, with unlimited rights to represent taxpayers before the IRS
Kendra Crain
Tax Specialist
Part of the Knob Creek tax team
Andrew Pace
Client Services & Firm Quality Specialist
Client service and the quality of our work
Talk with the team
Tuesdays and Thursdays 9–5, or by appointment.
Call 423-282-2261
A guide from our team
The 2025 tax law changed your math. Here’s what moved.
The One Big Beautiful Bill Act, signed July 4, 2025, rewrote a meaningful chunk of the rules for individuals and businesses, with more changes in 2026 and beyond. Our plain-English guide calls out effective dates so you never plan for a rule that isn’t live yet.
Read: New Tax Law Changes You Need to KnowGeneral information, not legal or tax advice. Your facts matter.
Already a client? Send your 2025 information with the Tax Year Checklist, once you have substantially all of your documents for the year.
Open the 2025 Tax Year Checklist- $31,5002025 standard deduction, married filing jointly$15,750 single. Rises to $32,200 joint for 2026.
- $6,000Temporary senior deduction, age 65+Available 2025 through 2028; phases down above $75,000 single / $150,000 joint modified AGI.
- $2,200Maximum child tax credit per childIndexed for inflation, with a new SSN requirement for the taxpayer or spouse.
- $40,000SALT deduction cap for 2025Adjusts annually through 2029, then generally resets to $10,000 in 2030.
- $10,000Car-loan interest deductionFor qualifying passenger vehicles bought with debt incurred 2025–2028, with an income phaseout.
- Not sure which changes apply to you?We’ll walk your return through the new rules.Call 423-282-2261
A second look
Wondering if last year’s return left something on the table?
Bring us a recent return or a tax question you can’t shake. We’ll look it over with fresh eyes, explain what we see in plain language, and tell you honestly whether there’s more to do.
Where we work
Our clients live, work and play in the Appalachian Highlands.
From our office on Knob Creek Road we serve seven Tennessee counties, plus Southwest Virginia and the surrounding areas.
- Washington County
- Sullivan County
- Unicoi County
- Carter County
- Johnson County
- Greene County
- Hawkins County
Including Johnson City · Jonesborough · Kingsport · Bristol · Greeneville · Fall Branch · Gray · Blountville · Piney Flats · Elizabethton · Mountain City · Erwin · Bluff City, and many others.
Visit the office
Knob Creek Professional Tax Services PC1906 Knob Creek Road, Suite #2
Johnson City, TN 37604
- Tuesdays
- 9am – 5pm
- Thursdays
- 9am – 5pm
- Other times
- By appointment only
Phone 423-282-2261Fax 423-282-1961
Get directionsGood to know
Straight answers before you call.
Still wondering about something? A quick call usually sorts it out.
Call 423-282-2261Who does Knob Creek Professional Tax Services work with?
We work with individuals, businesses and non-profit organizations. For businesses we bring additional specialized knowledge of construction industry tax and accounting.
Where is the office, and which areas do you serve?
Our office is at 1906 Knob Creek Road, Suite #2, Johnson City, TN 37604. We serve Washington, Sullivan, Unicoi, Carter, Johnson, Greene and Hawkins counties in Tennessee, plus Southwest Virginia and the surrounding areas.
When is the office open?
Tuesdays and Thursdays, 9am to 5pm. Additional hours are available by appointment only, so call to arrange a time that works for you.
Is there a CPA or an Enrolled Agent on the team?
Yes. Owner Richard C Crain is a CPA licensed in Tennessee, and Heather Coonley is an Enrolled Agent, a federally licensed tax practitioner with unlimited rights to represent taxpayers before the IRS.
How do existing clients send their tax information?
Use the 2025 Tax Year Checklist for all clients, but only once you have received substantially all of your tax documents for the year. Documents can also be shared through the client document portal.
How do the new 2025 tax law changes affect me?
The 2025 law raised the standard deduction, added a temporary senior deduction, expanded the child tax credit and raised the SALT cap, among other changes. Our tax law guide covers the effective dates; call us to see how they apply to your facts.
Let’s work together
A difficult tax problem? Business or non-profit books? Get in touch.
Talk with a team that solves it with you, quickly and with great accuracy.